DISCOVER || CONNECT || INNOVATE
The BFSI industry has always been at the forefront of economic development in India. As the sector continues to evolve, so do the challenges faced by its leaders. In today's rapidly shifting technological landscape and with ever-growing customer expectations, BFSI organizations must navigate numerous complexities, from keeping up with technological advancements to enhancing customer experience, improving workflow efficiency, refining distribution models, and optimizing business operations.
As the industry drives innovation, technology leaders are constantly seeking new ways to redefine their strategies to stay ahead of the competition and remain resilient. To maintain relevance in this fast-changing environment, BFSI organizations must embrace emerging technologies, digitization, and process automation, while ensuring robust data security. A customer-centric approach is now more critical than ever, with organizations needing to be agile in adopting disruptive business models and leveraging various channels to meet evolving business requirements.
Join us at the BFSI Tech Summit & Awards 2025 where we will explore how you can enhance your current business processes to become more customer-centric while investing in technologies that are highly accurate, speedy, and responsive. Discover actionable insights into driving efficiency, embracing technological advancements, and remaining competitive in an increasingly digital-first world.
Featured Speakers

Kunal Dhingra
Chief Technology Officer
RBL Bank

Hitesh Sachdev
Head- Start-up Engagement, Innovation & Investments
ICICI Bank

Jahid Ahmed
Senior Vice President & Head of Digital Acquisition, Website Social Media and Content Marketing
HDFC Bank

Akshay Yadav
Director
Unique Identification Authority of India

Ninad Varadkar
Sr. Vice President & Group CISO
Edelweiss Financial Services Limited
BalKrishna Singhania
Chief Data Officer
HDFC Life

Amit Vig
Corporate Vice President & Head Business
Max life Insurance

Rupesh Mehta
Senior Vice President Information Technology
Tata AIA Life Insurance

Mahesh Agarwal
Head Core IT Application & Information Management
SBI General Insurance

Shammi Kapoor
SVP & Head Operations
Tata AIG General Insurance Company Limited

Neelakshi Shalla
Head - Transformation Program, Customer Service Claims and Operational Risk
Bharti AXA Life Insurance

Nishant Agarwal
Head - Digital Business
Kotak Securities

Ankit Goenka
Head of Customer Experience
Bajaj Allianz General Insurance Co. Ltd.

Keshav Rao Evani
President - Digital Engagement & Delivery
YES Bank

Mufazzal Arif
Senior Vice President Data Science
HDFC Bank

Kamlesh Manuja
Head - Business Development and Partnerships
Edelweiss Tokio Life Insurance

Shafina Akbar
Head - Credit Administration Secured Lending Operations & Branch Distribution
Aditya Birla Finance

Priyam Alok
Chief Business Office
Saraswat Bank

Mahendra Bindra
Vice President Customer Experience
Unity Small Finance

Nilesh Halde
Chief Product Officer
PayNearby

Suraj Shetty
Head of Customer Experience, Learning & Development
Ring

Abhijeet Kamble
CTO
Moneyboxx Finance

Raj Nair
Head of Customer Experience
Piramal Capital & Housing Finance Limited
Who Should Attend
CXO/ Director/ Head/ VP/ GM/ Specialist Of;
IT/ Technology
Digital
Operations
Customer Service
Customer Experience
Innovation
Digital Transformation
Online Business
Business Transformation
Strategy
IT Security / Cyber Security
Business Heads
Why you should Attend
Creating flexible and agile processes with new age technologies to delight customers
Right technology adaptation & implementation – Identifying the right technology at the right time for the right business process.
How to leverage technology as a differentiator to create unique business value
Strategic roadmap to ensure optimal utilization of digital assets & technologies
