Featured Speakers

Priti Punjabi

Priti Punjabi

SVP – Customer Experience, Wholesale Banking,

Kotak Mahindra Bank
Tarun Pandey

Tarun Pandey

CTO

Aditya Birla Insurance.
Jyotirmay Raghuwanshi

Jyotirmay Raghuwanshi

Vice President, Customer Obsession & Transformation

Axis Bank
Shankar Iyer

Shankar Iyer

Director - Customer Services, India, Bangladesh, Sri Lanka & Nepal

Infobip
Jahid Ahmed

Jahid Ahmed

SVP & Head Digital, Content & Social Media Marketing,

HDFC Bank
Om Prakash

Om Prakash

CIO

IDBI Bank
Nikhil Sattur

Nikhil Sattur

Head - Customer Growth, India, Bangladesh, Sri Lanka & Nepal

Infobip
Pankaj Gupta

Pankaj Gupta

CTO

Bharti AXA Life Insurance
Ninad Varadkar

Ninad Varadkar

CISO

Edelweiss Financial Services Limited
Roshan Nair

Roshan Nair

Senior Partner – Customer Growth, India, Bangladesh, Sri Lanka & Nepal

Infobip
Anjana Rao

Anjana Rao

Chief Strategy Officer

IndiaFirst Life
Ayushi Verma

Ayushi Verma

Head – Business Transformation

L&T Finance
Kirti Kama

Kirti Kama

SVP – Business Operations,

Mastercard
Ankit Goenka

Ankit Goenka

Head Customer Experience

Bajaj Allianz
Gururaj Rao

Gururaj Rao

EVP – Head Enterprise Applications

Aditya Birla Finance Limited
Gaurav Agrawal

Gaurav Agrawal

Strategic Client Manager

WhatsApp Business
Steve Dsouza

Steve Dsouza

CISO

ICICI Lombard
Kshitij Talwar

Kshitij Talwar

GM & SVP - CRIF Digital and Open Banking Solutions

CRIF
Raj MKK

Raj MKK

Cofounder and CEO

CreditNirvana
Hari Shankar

Hari Shankar

Sr. VP - Customer Experience

Future Generali India Insurance Co. Ltd.
Nitin Mehta

Nitin Mehta

CCO and Head Digital Business

Bharti AXA Life Insurance
Krishnakant Gaitonde

Krishnakant Gaitonde

Sr. Vice President IT

Edelweiss Tokio Life Insurance
Anish Chowdhary

Anish Chowdhary

Business Head, Retail Digital Business

Yes Bank
Parag Lokhande

Parag Lokhande

Executive Vice President

Kotak Securities
Deep Pal Singh

Deep Pal Singh

Chief Risk Officer

Aditya Birla Finance Ltd
Rajeev Das

Rajeev Das

CRO

LoanTap Financial Technologies
Vaibhav S J

Vaibhav S J.

Co-Founder, CBO & Global Head – BFSI

AyeKart Fintech
Karan Mehta

Karan Mehta

Founder & CTO

Ring and Kissht
Evani Keshav Rao

Evani Keshav Rao

President Digital Banking

Yes Bank
Anand Bhatia

Anand Bhatia

Chief Marketing officer

Fino Payments Bank
Sivakumar Nandipati

Sivakumar Nandipati

Chief Digital Officer

Fedbank Financial Services Ltd - Fedfina
Mahesh Agrawal

Mahesh Agrawal

Head Core IT Application & Information Management

SBI General Insurance
Srivaths Varadharajan

Srivaths Varadharajan

Chief Operating Officer

Spice Money